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Need to update email settings?
B

New Member

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4 Messages

Thu, Oct 8, 2020 5:32 PM

Log into att.net email from new Windows 10 laptop

I recently purchased a new HP laptop and want to activate my att.net email on it. I'm guessing this machine has the Windows Mail app as the default; my old machine is another HP product and I'd just launch the mail app on it to retrieve my inbox. I had written down the email password and attempted to use it on the new machine, but without success. Right now I'm using the old machine for email and the new for this. It appears the att.net email is running on the Yahoo platform. I don't want to risk getting locked out of my email by making too many attempts to login unsuccessfully. I don't need this email on my phone, just the new laptop. Any suggestions?

ATTHelp

Community Support

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189.5K Messages

2年前

Hey, @bt8213. We'd be glad to help you sign into your email on your new laptop.

 

What happens when you try to sign into Windows mail on your new laptop, are you getting some kind of error message?

  • Instead of just using Windows mail, you may also want to try signing into your email through Currently.com

  • Windows mail uses OAuth, so this may not be necessary when accessing your email from there, but we'd recommend reading up on Secure Mail Keys to see if using one helps with this situation

 

Let us know if this helps!

 

Ramses, AT&T Community Specialist

New Member

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4 Messages

2年前

Resolved...set Windows Mail as the default email app and reset the app to default. Then went in and added my att.net account as a POP/IMAP account, not as a Yahoo! account. Was prompted for email address and password. Works just as before on my old laptop.

ATTHelp

Community Support

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189.5K Messages

2年前

That’s fantastic, @bt8213! Thanks for letting us know your email is up and running again. Let us know if you have other questions, otherwise have a great weekend!

 

Genevieve, AT&T Community Specialist

New Member

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1 Message

3分前

I have [email scrubbed] and I would like to add it to my laptop.  I also have another email that I do not want to delete

(edited)

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