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Lockedout555's profile

Contributor

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1 Message

Wed, Jan 10, 2018 9:30 AM

Locked out of my ATT Yahoo sbcglobal email account

Locked out of my sbcglobal account

 I sent a Private Message a week ago to ATT Cares and not heard anything back,  how do I get access back into my yahoo sbcglobal.net e-mail account since I was locked out?  I've gone through the help thing but every time I click on password it freezes, so I choose user id or user id and password and get the same results. It says user ID sent to my email address but I am locked out of my email  so how do I get it? I can't find a phone number or use chat because an account number is required and I don't have an ATT account because I have prepaid tmobile  and no access to get ATT support.   All I want to do is log in to my e-mail but I can't find a phone number or access to the correct help center and one that will answer. Thanks

Community Support

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2.6K Messages

4 y ago

Hi @Lockedout555,

 

I am sorry about the issues you are having trying to access your E-mail account. Here is a great post on what to do to get back into your E-mail. If still having troubles, use the number on the post to reach our Digital Assistance Center.

 

David, AT&T Community Specialist

Tutor

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5 Messages

4 y ago

this video will show you how to get back in: https://youtu.be/t27tDm6ExXw

Tutor

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5 Messages

4 y ago

I put up a video on YouTube that will help you get back in called

How to get back into your sbcglobal and At&t Account after they locked you out!

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