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3 Messages

Friday, June 1st, 2018 3:31 PM

I need a common sense way to actually get into my AT&T email, my password no longer works.

Around 7 months ago my Yahoo/Att mail account password inexplicably seemed to change. I can still access the account through my iPhone mail app as it has stayed logged in. But I need to be able to access the email on my computer for multiple reasons including continuity. I have tried to reset my password, but cannot remember the answer to one of my security questions as it is an answer that constantly changes. I have seen in other threads a claim that you can have a temporary password snail-mailed to you, but there seems to be no such option anywhere I've been. I simply need my password to be reset. I would be able to access the reset password on my phone. There are no stores in my area that provide email support, I've tried calling customer support numerous times and spoken to 'managers'. They haven't been able to solve this problem for me.


I simply need to get back into my email on my computer. If someone here can un-bureaucratically give me help on this issue, I'd love it. Any help on this issue would be very much appreciated. 


Please do not leave a 'solution' and decide this thread is solved. I will respond to this thread when my problem has been solved. The last time I inquired about this I was given a link to the password reset page that does not work. 

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