AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Protect yourself online
JennaF's profile

Tutor

 • 

2 Messages

Tue, Aug 23, 2016 4:33 AM

I can't sign in to my att.net email account

For about a week now, I have been unable to sign in to my att.net email account.  I've answered the security questions and changed the password, but it still won't let me in.  Help!

Accepted Solution

Official Solution

ATTDSLCare

Community Support

 • 

1.3K Messages

6 years ago

Hi @JennaF,

 

We apologize about the issues, but we will be glad to help. Try logging in at mail.yahoo.com to see if you can get in that way.

 

-ATTDSLCare

Tutor

 • 

2 Messages

6 years ago

Thank you so much.  It worked!

New Member

 • 

2 Messages

What did you do that let you get your ATT.NET email, not your yahoo mail.

 

CynthiaAHL

Contributor

 • 

1 Message

5 years ago

I don't t think that I ever set up a account with att 

New Member

 • 

2 Messages

2 years ago

I have been having the same problem for almost 10 days now.  How did you get your problem fixed?  ATT.com is of no help...

 

Cynthia

New Member

 • 

1 Message

1 year ago

I’m having the same problem except this didn’t fix me. I keep getting this weird message in a strange looking box above the login box. It ALSO sometimes comes up with this: signing in with Currently?????

whats that? I only have my email working on one device. If I lose that I lose a lot of contacts. I would think it might be a virus or something but two of these devices are iOS. What to do?

I am also having problems signing into my att.com account for my internet and TV!!!!!

(edited)

ATTHelp

Community Support

 • 

204.2K Messages

1 year ago

We'd be happy to help you sign back in to your email and service account, @Alohamikey!

 

Currently.com is the official website for accessing AT&T email.

 

You may be able to resolve this by creating a secure mail key. This is a 16-character key that you can use in place of a password.

 

By using the secure key, you'll be able to access your AT&T email with most email apps and synchronize your account information across devices. Since you're able to access your email on one device, the key could help you get signed in on the others.

 

Also, we have an article here in the forums that provides Login and Email Solutions.

 

To troubleshoot web mail such as Currently.com, go to the section titled WebMail and Features Troubleshooting. For an email app, such as Apple Mail, go to the section titled 3rd Party Mailbox - (Outlook, Apple Mail, Mozilla Thunderbird).

 

When it comes to signing in to your AT&T account, please give us more details:

  • Are you getting an error message?
  • Are you signing in with your AT&T email?
  • Have you tried resetting your account password or using the Forgot password option?

Let us know so we can find a resolution for you.

 

Aminah, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.