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Need to update email settings?
S

New Member

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3 Messages

Sun, Jan 2, 2022 6:33 PM

I cannot log into my @bellsouth.net email.

When i try to login I get an error message saying I tried to log in to many times tried once. I then try to change password but says not enough info contact att. When I contact att they say they cant reset it. Is there anything I can do?

ATTHelp

Community Support

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189.5K Messages

5分前

We understand that you need to get back in to your email account, sjones12.

 

Since we're unable to help you reset your password at this time, we suggest waiting 72 hours, then trying to reset it again. If that doesn't work, please check in to see if we've regained the ability to reset it for you.

 

Thank you for contacting the Community Forums team. If you need help with anything else, let us know.

 

Aminah, AT&T Community Specialist

New Member

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3 Messages

5分前

I have done this several times and the issue has been going on for over 3 weeks. Does anyone at att know when and if this will be resolved?

ATTHelp

Community Support

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189.5K Messages

5分前

We don't have an estimated time of resolution, sjones12. Please check in for an update at a later time.

 

Aminah, AT&T Community Specialist

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