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IvaProblem's profile

Tutor

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24 Messages

Thursday, April 19th, 2018 10:50 PM

How to sign in to att.net

Many times when I try to sign in to att.net by clicking the envelope in the upper right of the page, I get redirected to Yahoo's sign in page.  There is a document to sign stating Yahoo is now part of 'Oath" and you agree that they can receive info on you, etc.  At times I have tried to go back using the arrows in the upper left of my browser (either Microsoft Edge or Internet Explorer) and it will take me to att.net already signed in.  At other times I end up back at Yahoo.  What's going on?

Community Support

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231.5K Messages

6 years ago

Hi @IvaProblem,


I am sorry you are unable to access your yahoo email. I am more than happy to check into this for you!


I definitely understand how important it is for your email to be consistent. I am going to reach out to you via private message so I can best assist with this! Please watch for it as it will appear in the upper right corner of the screen.


Have an amazing rest of your day!


Geovanni, AT&T Community Specialist


Tutor

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24 Messages

6 years ago

OK. I'm really bewildered.  You say ATT unattached themselves from Yahoo, but then why when I go to 'Home-Welcome to att.net' do I sign in using my original ATT email address and Password and then am asked to submit the info again for Yahoo.  I also tried signing into our Primary mail account, sbcglobal.net, and ended up at my mail on page https://mail.yahoo.com/?.partner=sbc

So, tell me ... We have U-Verse, ATT local phone service, and ATT internet service.  Do we have ATT mail service or not?  What is Yahoo's involvement.  Why would they send us an email about signing on to Oath without any previous correspondence about it?  I am no even sure if this whole Oath thing is for real.  It certainly is an invasion of my rights.

Expert

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15K Messages

6 years ago

That link you show is the att/yahoo webmail page.  Look at the logo in the upper left.  You should see the att globe followed by the word "yahoo".  That's att's webmail.  Att still uses yahoo as their email service provider so that's why yahoo is shown along with the att globe logo.

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