How to reset *recovery email*?
This is a question that has been asked many time online, but none of the answers I have seen really address it.
The recovery email address for my grandfather's AT&T account is wrong (and therefore inaccessible and useless to him), but we can't figure out how to reset it.
His profile shows his correct email address, but this is not the address where credential-recovery messages get sent to.
Please tell me how to update a user's recovery email address.