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7 Messages

Friday, February 23rd, 2024 4:15 AM

How to add website to the exceptions list

How exactly do I add a website (which I know is safe, but AT&T blocked access to) to the exceptions list  in Smart Home Manager?

Community Support


231.4K Messages

2 months ago

Hi, thanks for reaching out to us!
We're here to assist you, and provide the information you are looking for.

We recommend following the steps to unblock webpages in Smart Home Manager. 


When you get a notification in the Smart Home Manager that a website was blocked, click the message, then Allow Access for the blocked URL. This will add the URL to your whitelist. If you go to Settings > App Preferences > View Exceptions, the website will be listed there. If you're unable to see these options in the app, do it from the Smart Home Manager website.


Let us know how it goes.
For further assistance, we're here to help.


Thank you for contacting AT&T Community Forums,

Ancy, Community Forum Specialist.


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