
Contributor
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2 Messages
How do I tell if an email from ATT&T is legitimate?
I have received an email from ATT&T Online that says I MUST upgrade my email or I will be suspended. I don't want to click the link without verifying this is an email from ATT&T. I can't get a person on the phone. How do I tell?
Accepted Solution
Official Solution
ufo_t2
Former Employee
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33 Messages
9 years ago
It is not likely that you would receive an email from AT&T saying that you MUST upgrade your email or get suspended.
With that said, the Yahoo! Email system did undergo some recent updates/upgrades, but you wouldn't be receiving an email about this. It would simply pop up the next time you logged in.
If you believe this is a possible phishing attempt, please forward the email to abuse@att.net
An easy way to tell is if the link is anything other than https://www.att.com/[more stuff]. If it is not a att.com site (ie att660.com, att550.com, etc) it is NOT a legitimate AT&T email.
Also look through the email itself for simple spelling mistakes. AT&T makes a significant effort to ensure all communications to our customers are professional and acceptable.
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Mr.T1311
Contributor
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1 Message
9 years ago
I also received an email about an upgrade. Good question - Is this legitimate?
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fitzuser
Contributor
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2 Messages
9 years ago
Need answer. Does anyone know?
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mibrnsurg
Expert
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20.4K Messages
9 years ago
Use info here to see if it's real:
http://emailaddressmanager.com/tips/header.html
http://emailaddressmanager.com/tips/spam-header.html 😉
Chris
__________________________________________________________
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I Call It Like I See It, Simply a U-verse user, nothing more
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Sundog105
Contributor
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13 Messages
9 years ago
Look at message header. Right-click on email in your in-box, select View Full Header.
My email, just like what you described, shows Reply-To: sis_irish@yahoo.com near the top, and Return-Path: canada_funds@yahoo.com near the bottom.
Copy the full header, then forward it to abuse@att.net, after you paste the full header in the body of your email to att.net.
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FittyImerca
Contributor
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3 Messages
9 years ago
Good question. I also want to know.
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