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BK072007's profile

Contributor

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1 Message

Sat, Sep 14, 2019 4:55 AM

Forgot password and security questions

I have been locked out of my att.net email for 2 days.  I can’t remember the password and when asked security questions I don’t recall my answers (opened Account in 2007).  I have tried going through myatt but keep going in circles.  How can I get back in my email?

ATTHelp

Community Support

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189.5K Messages

3年前

Hello @BK072007,

That's not the experience we want anyone to have, let's see what we can do. I'll be inviting you to a PM (private message) to further investigate. Please look in your inbox for a message from me.

Mihai AT&T Community Specialist

New Member

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1 Message

5分前

I need help resetting my security questions and password.  I’ve called in several times and been given a temporary password but it won’t work because it’s not accepting my security questions.  Please help.  My name is Debbie (Edited per community guidelines) and cell is (Edited per community guidelines).  

(edited)

ATTHelp

Community Support

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189.5K Messages

Hey @Debo0531, we want to help. Let’s meet in a Direct Message about resetting your password. Please check your Direct Message Inbox.

 

 

Elmi, AT&T Community Specialist. 

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Vipin

Moderator

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182 Messages

5分前

Hello @Debo0531,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

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