email

My husband and I both retired from AT&T. I have email that I have had since the 1990's.  It keeps getting locked and I have to call to get it unlocked. There is a group (or used to be) that could send me a temporary password and it would unlock. It has now been down for 5 days and I can get no response. They gave me a case number and said someone would contact me.  So far - nothing!  HELP

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