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Tue, Feb 16, 2021 8:53 PM


My email started having a pop-up of a separate screen for opening email messages on my chromebook. This new screen will not scroll down for messages and then opens email messages in yet a third page. This is inconvenient and I do no like the look. I want to continue to use my email without all of those separate pages opening as before and as it still does on my iPhone. There are no settings for me to be able to change to my preference for email looks nor does it look like the entire page is fitting on the screen. Why did the email viewing change? And, how can I revert back to the way I had been seeing email? February 16, 2021.


Community Support


191.9K Messages


Hey, @dflora! Having multiple pop up windows when you're checking your emails can definitely be annoying. Let's fix it!


What browser are you using when you check your email?


Some browsers, like internet explorer, are no longer fully supported by our email service. This may be the cause. 


You may also want to try reverting to the classic version of AT&T Mail.


Let us know if that helps!


Raiden, Community Specialist 

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