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New Member

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2 Messages

Mon, Feb 15, 2021 4:14 PM

Email

My kindle stopped receiving my att.net email, I removed it and can't add it. Says my certificate isn't good then says my email and password are not correct 

ATTHelp

Community Support

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195.7K Messages

1年前

We are here to help with your email @Tomhelm

 

 

  • Are you using an email app or the web browser to access your email?

 

  • Are you able to access your email on another device?

 

 

 

 

If you are using a email app you may have to set up a Oauth or a Secure mail key

 

 

Let us know if this helps. 

 

 

Deandra, AT&T Community Specialist 

New Member

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2 Messages

1年前

After resetting my laptop I reinstalled office 2010 and unable to set up my att.net account on that also, I do get it on my galaxy note 20 ultra 5g

JefferMC

ACE - Expert

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29.3K Messages

1年前

Office 2010?  On Windows 7 or 10?

ATTHelp

Community Support

 • 

195.7K Messages

1年前

Thanks for getting back to us, @Tomhelm!

 

 

  • What email app are you using?
  • Did you make any recent changes to your email?
  • Are you able to access the email on http://sm.att.com/e05b5109?

 

We look forward to your response.

 

 

 

Jasmine, AT&T Community Specialist

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