Protect yourself online

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1 Message

Wednesday, April 8th, 2020 9:37 PM


I can't get into my email. It is a dead end every way I go. I have a email account and cannot get into it.


Community Support


229.9K Messages

4 years ago

We'd love to help you with your email concern, @shirleyhugh.

Are you sure you re using the correct log in and password? What device are you using? Did you reset your email password?

To get started, we suggest that you clear cache on your device, update browser, disable your firewall, refresh your device and then reset your email password using myAT&T.

You can also go ahead to view this great article to get tips on how to troubleshoot your email not working.

Let us know if you need anything else!

Yetty, AT&T Community Specialist

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