Protect yourself online

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Wednesday, April 8th, 2020 5:21 PM


I have an email account, I do not have an At&t account anymore, I just use the email, I cant get into my account, I think it was hacked, the problems is that I set this account up over 20 years ago, I dont remember what the answer is to one of the security questions and the alternate email on file I dont have that anymore either. I want to talk to some one but cannot fidna phone number and the automated chat is a joke! please help

Community Support


229.6K Messages

4 years ago

Let's see if we can get you back into your account, @rmariec65.


We recommend that you reset your password, you can get a temporary password if you forget your security questions.


Let us know if this helps.


Marc, AT&T Community Specialist

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