pdyo777's profile



1 Message

Wed, Dec 19, 2018 4:50 PM


The email address that I created when I signed up for att internet  does not work.  I have not used it but today I wanted to use it and to make sure it worked, I sent an email from another company to my bellsouth.net email and it was returned.  How do I reset this email address without resetting the email that I use to pay my phone bill.  It seemed from the pages that I went to deals with resetting the email for paying online bill.  thank you

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194.8K Messages


Hi @pdyo777,

Need to reset your password? Did you forget your password? AT&T has you covered! If your email address is linked to your AT&T Access ID, changing your AT&T Access ID password will automatically change your email password and vice versa. Check out the information in this link to learn how! It is fast, simple and you don't have to call in! 

Thank you for reaching out to AT&T's Community and Forums Team.

Lafayette, AT&T Community Specialist


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