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1 Message
Wed, Nov 28, 2018 1:09 AM
Emails are being routed to trash not to my inbox
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Expert
15K Messages
4年前
Do you have a legacy account (e.g. sbcglobal.net, pacbell.net, bellsouth.net, etc., i.e., any att domain other than att.net)?
Accessing only the webmail or do you also using email client apps (e.g., Thunderbird, Outlook, mobile email client apps, etc.)?
If using email clients make sure they are not deleting incoming emails.
Also check filters on the webmail (click settings gear -> more settings -> filters).
How can we improve?
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_xyzzy_
Expert
•
15K Messages
4年前
Do you have a legacy account (e.g. sbcglobal.net, pacbell.net, bellsouth.net, etc., i.e., any att domain other than att.net)?
Accessing only the webmail or do you also using email client apps (e.g., Thunderbird, Outlook, mobile email client apps, etc.)?
If using email clients make sure they are not deleting incoming emails.
Also check filters on the webmail (click settings gear -> more settings -> filters).
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