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Natashaysmalls's profile



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Thursday, December 13th, 2018 3:45 PM

email suspended

i have just recently started utilizing my att email. i can send emails fine but when i try to email my att email off of another email address i receive the message suspended inactive mailbox. how can i have this issue fixed?

Accepted Solution

Official Solution

Community Support


229.9K Messages

5 years ago

Hello @Natashaysmalls,


Thank you for reaching out on the forums! Is this a free email account or is this email account currently associated with your AT&T service account? To start check out this Email Troubleshooting support article if you have not already. We look forward to hearing back from you!


James C., AT&T Community Specialist

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