Email Password Refused
I have been working with a client of mine who has been having troubles with his @att.net email address.
Yesterday Outlook rejected the password. I checked all of the settings and everything looks good. I also recreated the account on my own computer, same result. He CAN still send and receive email from his phone.
The password was not changed according to my client. However, when logging into webmail at "https://login.yahoo.com" it states "Invalid password. Please try again"
When selecting "I forgot my password" I receive the error: "Uh-oh... Looks like we can't recover your account online. Please visit our help site to get back in."
I visit the help site at: "https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT"
I select "Account" from the drop down -> [enter email address] -> click "Get started" -> Click "see product-related help articles" -> click "sign-in helper" -> [enter email address] -> then I get the following error code: "We're Having A Problem" "Something isn't working right. Give it some time and try again. (Error code:652314)"
Email was working until yesterday. Help would be appreciated.