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normaj691's profile

New Member


1 Message

Monday, February 14th, 2022 2:41 PM

email mixup

I signed up for a purchase and used the wrong email address under  Can I get that email combined.  the information 

is the same.  Instead of using [email scrubbed], I used [email scrubbed] and my receipt from sears went to that email address and I need to return the item and they sent the receipt to the wrong email address and won't change it and send to the correct email address. 

Community Support


221.6K Messages

2 years ago

We can help you add the email address to your account, normaj691!


The best way to do this is to create a subaccount. Just follow the steps in our online guide.


Let us know if this helped, or if you need further assistance!


Aminah, AT&T Community Specialist

ACE - Guru


9.9K Messages

2 years ago

I've just got to see the answer to this one....

Exactly HOW does creating a subaccount allow the OP to see email in the primary  account (or any other account for that matter)? 

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