Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Protect yourself online
normaj691's profile

New Member

 • 

1 Message

Monday, February 14th, 2022 2:41 PM

email mixup

I signed up for a purchase and used the wrong email address under sbcglobal.net.  Can I get that email combined.  the information 

is the same.  Instead of using [email scrubbed], I used [email scrubbed] and my receipt from sears went to that email address and I need to return the item and they sent the receipt to the wrong email address and won't change it and send to the correct email address. 

Community Support

 • 

221.6K Messages

2 years ago

We can help you add the email address to your account, normaj691!

 

The best way to do this is to create a subaccount. Just follow the steps in our online guide.

 

Let us know if this helped, or if you need further assistance!

 

Aminah, AT&T Community Specialist

ACE - Guru

 • 

9.9K Messages

2 years ago

I've just got to see the answer to this one....

Exactly HOW does creating a subaccount allow the OP to see email in the primary  account (or any other account for that matter)? 

Not finding what you're looking for?