Contributor
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2 Messages
Email has been highjacked
Apparently my email has been highjacked. Contacts are receiviNG email that I didn't send and I am not receiving emails that they send to me. How can I recover control of my email?
Contributor
•
2 Messages
Apparently my email has been highjacked. Contacts are receiviNG email that I didn't send and I am not receiving emails that they send to me. How can I recover control of my email?
Accepted Solution
Official Solution
_xyzzy_
Expert
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15K Messages
6 years ago
Here's the things that I recommend you do and/or check for a hacked account:
As for your contacts receiving email you did not send a spammer doesn't need to log into your account to do that. So if they have your contacts list they simply spoof the sender to look like it came from you (or whoever). For example, the way you would spoof from your yahoo email account is to specify the name and reply-to fields in an accounts settings to some other name and email address. It doesn't even have to be valid. This is why I also suggested those fields be checked above (Accounts).
If they are now just spoofing/spamming without logging into your account (check the send emails mailbox) there's no way to stop it. If the spam has some unique string common to all of them (other than your name and email in their From field if it's always "you") they will have to set up an appropriate filter (rule) if possible to trap those as spam and handle accordingly.
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Dawgs2
Contributor
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2 Messages
6 years ago
Thanks. I'll try your suggestions!
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