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gdlmus's profile

Tutor

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5 Messages

Friday, April 6th, 2018 9:16 PM

eMail forwarding not working

Hi,

Trying to forward eMails from xxxATbellsouthDOTnet to an other eMail address.

Problem the att/yahoo system does NOT send the vefication eMail to the recipient

eMail address.

Help appreciated.

-= GDLM =-

_xyzzy_

Expert

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15K Messages

5 years ago

Are you sure the recipient's email address is correct?  What happens if you explicitly send an email to that same address?

Did the recipient check their own spam and trash mailboxes?

Have you tried relaunching your browser and/or trying a different browser for comparison?

Tutor

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5 Messages

5 years ago

Well thanks you for this terrific and great answer. ☹

I am a complet dummy so of course I did not do anything like that… ☹

Being serious. Did you on your side troubleshoot your systems.

ISPs are gods, they never make any mistake, allways blaming

their stupid customers.

Your feature does NOT work, period.

Please get it working, i twill be appreciated.

Anyway thanks for trying to help.
_xyzzy_

Expert

 • 

15K Messages

5 years ago

Well thanks you for this terrific and great answer. ☹

I am a complet dummy so of course I did not do anything like that… ☹

Being serious. Did you on your side troubleshoot your systems.

My side?  My side is the same as your side.  I'm an just a lowly user just like you.  I try to answer a lot of questions here from users of varying degrees of expertise.   Is there anything in your first post that indicates your level of expertise?

 

FWIW, I have a low opinion of yahoo as an email service provider too.  But I use a email client app which insulates me from the webmail quirks so I only have to deal with the server quirks.

 

Anyway thanks for trying to help.

You're welcome and good luck.

Tutor

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5 Messages

5 years ago

Hi, sorry, I appologize for being a little rough.

I believed you were a high tech support person.

These guys often times consider you as the biggest dummy

in the world while you sometimes have to demonstrate to

them, their own mistakes.

That is why I was a little scratched by your answer. Sorry again.

Never the less, I confirm, having tried again with 5 different

browsers and 2 different ISPs that the red button < verify >

on ones yahoo email account page, does NOT send any eMail

what so ever. Yes I verified in my own email server, nothing

in boxtrapper or spam box.

If a savy tech support from yahoo was draging around, his

knowledgable help would be appreciated.

I do not wish to spend hours with ATT people that ask you tens

of questions before you may even mention the problem and once

done, they are unable to help.
_xyzzy_

Expert

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15K Messages

5 years ago

In your first post you said you were trying to forward a bellsouth.net to "an other eMail address".  Is that other email address you trying to forward to also serviced by the yahoo servers?  If so I believe that has been reported that it apparently doesn't work. 

 

It was in the context of the unmerging of accounts from yahoo where people were getting their email to the yahoo account instead of the att account (another effect from the botched up, IMO, unmerging) and they preferred to get it only in the att account.  I suggested they forward the yahoo account to their att account.  Apparently that doesn't work.  I'm speculating that forwarding within the att and yahoo domains, both supported by the same set of servers, is the reason.  It's only a guess of course.

 

If this is what you were trying to do, as an experiment, change to forwarding to some email address not serviced by yahoo, gmail for example.  See if that works.  That might confirm my theory.  If you were already forwarding outside, well, maybe it really is broken.

 

By the way how did you last post come out double (triple?) spaced like that?

Tutor

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5 Messages

5 years ago

Hi _xyzzy_   and thanks for your answer,

As said on my initial post it is my old xxxxATbellsouth.net that I would like to forward to a personnal domain's eMail server that I own.

If one looks at the ATT help desk online, they write that for old emails accounts as bellsouth, one should forward them from the Yahoo account and that is exactly what is NOT working.

As it is almost impossble for me to change my eMail address in the dozens that use xxxATbellsouth.net, my only issue is to forward them.

The weird thing is that once one has clicked on the "verify" button, a popup announces that a verification email has been sent to my forwarded email address, well that is what is NOT working.

Thanks, regards.

For the spaces, I use a lot the chr$13 (return) key for I hate phrases that take almost two monitors screens width... 🙂

_xyzzy_

Expert

 • 

15K Messages

5 years ago

As said on my initial post it is my old xxxxATbellsouth.net that I would like to forward to a personnal domain's eMail server that I own.

I did not interpret "Trying to forward eMails from xxxATbellsouthDOTnet to an other eMail address" as to a personal email server you have set up.

 

Anyway I'm still curious as a control experiment what happens if you try forwarding to some place other than your personal email server like gmail as I suggested.

 

The weird thing is that once one has clicked on the "verify" button, a popup announces that a verification email has been sent to my forwarded email address, well that is what is NOT working.

I just performed the experiment I suggested.  I specified a forwarding address.  I did use a gmail account address.  When I click the verify button I see the "Verify forwarding address" dialog pop up saying an email has been sent.  Over in gmail I get an email with the title "Please verify your email address" asking me to "click here" to verify.  I didn't bother completing the verification for this experiment since I don't want to forward anyhow.  But this experiment indicates to me that forwarding setup is at least working...for me anyhow.

Tutor

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5 Messages

5 years ago

Well _xyzzy_ thanks again for your reply.

As youand with 5 different browers, I tried to forward to the email account
I would like to, but also to a gmail account. Problem, althought the verify
popup bounces ans does not work, the box in which one is supposed to enter
the forwarded email address remains desperately circled in red. Like if it
did not recognize a valid email address. I remain stuck in a real mess.
Further more, just tested the ATT email login webpage and it systematically
leads to a crap page, not even a 404. The whole thing is a real mess.

Thanks again.
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