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janijack's profile

1 Message

Monday, March 11th, 2024 10:03 PM

email address associated with my account that isn't valid

I have an email account that is associated with my account that should not be, where can I find it and how do I delete it?

Accepted Solution

Official Solution

Community Support


232.4K Messages

3 months ago

Hey @janijack, we understand you have incorrect email on your account, we’re glad to help and walk you through the right path.


We recommend you to check on how to update contact email for your user ID.

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to Sign-in info and choose Edit for your email.
  3. Follow the prompts to make your updates.
  4. Check your email inbox to verify your email address. Don't see an email? Make sure you check your spam or junk folder.


Let us know if this helps.

Thank you for contacting us on AT&T Community Forums!

Bruce, AT&T Community Specialist.

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