For the mom who gives us everything - Mother's Day gifts that connects us.
Protect yourself online

New Member


1 Message

Friday, July 17th, 2020 8:17 PM

email account locked

Please unlock my account. I can not reset it.  


There have been too many failed sign in attempts. To get help, please visit and use Forgot user ID or Forgot password links.

CARE CODE: 205.2 [LU003]


When I try the reset password link and it gives me an error and never resets.


Thank you for  your help, John

Former Employee


32.9K Messages

4 years ago

your going to have to call them at&t does not read the forums when you call at the voice prompt say password reset



Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.