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New Member

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2 Messages

Thu, Jun 10, 2021 12:43 PM

Closed

Downloading security suite

When I try to download the att security suite powered by mcafee I am sent to the mcafee website.   I also would like to review if I have any old devices to remove from security suite because the limit is four devices protected.  It seems a lot more complicated than it should be.  

This conversation has been merged. Please refer the main conversation:

Unable to Install AT T Internet Security Suite

ATTHelp

Community Support

 • 

204.2K Messages

1 year ago

Hey @nickldog, We understand that you're having trouble with security suite download. Don't worry, we can help with that.

 

  • Are you seeing any error message when trying to download?
  • What happens when your redirected?
  • If your Internet subscription plan does not qualify you to receive AT&T Internet Security Suite for free, you will be asked to purchase a subscription. Click on Submit Order to purchase your order
  • We would suggest that you contact McaFee support to get information on old devices that security suite may have been installed on
  • Install AT&T Internet Security Suite

Please let us know so we can better assist you.

 

Charles, AT&T Community Specialist

dkdk105

New Member

 • 

42 Messages

1 year ago

I have same problem.  Called AT&T and spoke with them, and then McAfee.  From what I understand there is a system problem at this time.

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