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DigitalDiva's profile

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Friday, February 25th, 2022 6:18 PM

changing primary email

I am getting tons of spam  I have an old email.  I am wonder can I make a new subaccount and then make my subaccount my primary email.  Please advise.

Accepted Solution

Official Solution


Community Support


215.3K Messages

1 year ago

We're happy to help with your email questions, @DigitalDiva.


We have useful information on how to create and manager subaccounts. If you need to create a new email address, do the following:

  1. Go to Profile and select Account users.
  2. Choose U-verse TV or Internet from the menu if you have multiple services.
  3. Select Get AT&T email and then Continue on the Welcome screen.
  4. Accept the Terms of Service and select Continue.
  5. Do one of these:
    • Choose I need to create an AT&T email address and select Continue if you need to create an AT&T Mail account or select one of the suggested IDs. Follow the prompts to complete the process.
    • Select I already have one if you have AT&T Mail, then follow the prompts. Your user ID password will then be the same as the email password you enter.

Let us know if this answers your question. 


Elmi, AT&T Community Specialist. 

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