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New Member

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5 Messages

Thu, Dec 30, 2021 7:51 PM

Cannot login to my at&t account.

I changed my password about a month ago because the system refused to log me into my AT&T account. And now with that same username and password (yahoo email from the sbcglobal.net days) the system once again refuses to log me into my account.

I'm not going to change my password every single time the system breaks and does something like this. So I'd like someone to solve this so I'm not changing my password every single time I just want to log into my old AT&T provided yahoo email account to read email.

Here is the error message I keep receiving:

Check your entry and try again. Keep in mind, you’ll have to reset your password after too many unsuccessful sign-in attempts.
CARE CODE: 201 [LU100]

New Member

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12 Messages

5 m مضت

I've been having the same issue for 3 days now and still can't get in. They keep saying there is an issue with the password reset but so far no change. If you look in these forums and online, this is an on going issue for people and for some, it never gets resolved. If you google that error, it sounds like bad news with no clear resolution. I've tried every fix I could find on the internet and nothing. I haven't called yet because I know that I'm going to get nowhere. My husband works for AT&T so if it's not resolved soon, I'm going to have him start working his way up the ladder to get to someone that knows what's going on and can fix this. 

New Member

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5 Messages

5 m مضت

I wish your husband luck! If he can get this fixed, it will help an enormous amount of people! I wish Yahoo would just let me log into the account without requiring AT&T's authentication. But I know that won't ever happen.

ATTHelp

Community Support

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189.6K Messages

5 m مضت

We appreciate you taking the time to make sure that we are aware of the issue and want you to know that technicians are already working toward a resolution as quick as possible. We apologize for this inconvenience.

 

If you have any other questions, feel free to reach out. Thank you for contacting AT&T Community Forums. 

 

Raiden, AT&T Community Specialist 

New Member

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5 Messages

5 m مضت

I'm still unable to log into my account. :( For now I can access my email via my iOS email client. But I can't access my email via browser or the iOS Yahoo email client.

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