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2 Messages

Sunday, January 10th, 2021 5:19 PM


Cannot get my Outlook to recognize my email

I've spent a couple hours trying a variety of things but cannot get it to work and cannot find any "live" help anywhere on your at&t websites.  It appears that I need to generate a 3rd party app password, but when I go to my "Account Security" within my Yahoo Settings, there is nothing there but a statement showing "How you sign in" -- the instructions on your help page says I need to be on that spot to "Generate app password" -- but again, there is no option there to do that.  Please help me figure this out!

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Community Support


225.7K Messages

3 years ago

We're here to help with your email, @.



Due to enhanced security of AT&T Mail. You’ll have to use either OAuth or a secure mail key to get your email through an app.


Try this and let us know if this helps. 



Elmi, AT&T Community Specialist.

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