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sbhdugas's profile

Contributor

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4 Messages

Thu, Nov 21, 2019 1:01 PM

Closed

Cannot download McAfee

I have been trying to download my free McAfee to my new laptop for 3 weeks. I called AT&T and was told the site was down and to give it 24 to 48 hours. I have been trying every day since and still getting the same error. "We cannot process your request at this time. We apologize for the inconvenience.

This conversation has been merged. Please refer the main conversation:

Unable to Install AT T Internet Security Suite

ATTHelp

Community Support

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204.2K Messages

3 years ago

Hey, @sbhdugas!

 

Thanks for reaching out! We'd be glad to help with your AT&T Internet Security Suite.

 

You've been trying to download it for 3 weeks on your laptop, have you tried downloading it on any other device, or using different browsers?

 

We look forward to your response!

 

Ramses, AT&T Community Specialist

Contributor

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4 Messages

3 years ago

I have tried to download from both internet explorer and google chrome.I get the same message from both.

Contributor

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5 Messages

2 years ago

that is a ATT Mcafee system issue not your fault...

tscan2004

Mentor

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57 Messages

1 year ago

There has been no McAfee download link for at LEAST 6 months now at AT&T's web site. Both AT&T & McAfee are aware of the issue, so they say. Been told they're working on resolving the issue but if it's been six months, then that's a lie. The issue would have been resolved long ago if either party were serious. 

  

This would be laughable if it weren't so pathetic. 

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