Mentor
•
78 Messages
Can not rec emails from one of my distirbutors site.
I rec retail orders gathered on one of my distributors site. A while back the emails started bouncing back to the distributor. can you help me to see if this site has been blocked and if so why and how can i get this corrected.
This is one of the emails that was bounced back in response to one of my orders.
"
CAUTION: This email originated from outside of the organization. Do not follow guidance, click links, or open attachments unless you recognize the sender and know the content is safe.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email scrubbed]
SMTP error from remote mail server after MAIL FROM:<[email scrubbed]>:
553 5.3.0 alpd679 DNSBL:RBL 521<74.208.23.237>_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net"
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email scrubbed]
SMTP error from remote mail server after MAIL FROM:<[email scrubbed]>:
553 5.3.0 alpd679 DNSBL:RBL 521<74.208.23.237>_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net"
JefferMC
ACE - Expert
•
35.1K Messages
2 years ago
This part of the e-mail says that the owner of the server that has the public IP of 74.208.23.237 needs to contact AT&T by sending an e-mail to abuse_rbl@abuse-att.net to explain using small words why AT&T should quit rejecting e-mail submitted by them.
As that IP appears to be owned by a web site hosting company, this is probably not going to be fun times.
0
0
stitchnkitty
Mentor
•
78 Messages
2 years ago
Ok I have sent a note to the advised email and we will only hope that something come of it - will keep you posted.
0
0
stitchnkitty
Mentor
•
78 Messages
2 years ago
Ok just how long does any action from att take?
0
0
JefferMC
ACE - Expert
•
35.1K Messages
2 years ago
Typically a week or less, depending on the situation. If it's been 7 days since your e-mail, send a follow up.
0
0
stitchnkitty
Mentor
•
78 Messages
2 years ago
ok ty i have done what you suggested.
0
0