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Thursday, January 20th, 2022 2:05 AM

Can not log in to my account

I am getting the message:  

Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue.
CARE CODE: 205.2 [LU003].
This has been going on since October.  I really need to be able to login on my desk computer.  I need some important information from my email.  Please help immediately.

Community Support


229.5K Messages

2 years ago

We apologize for any inconvenience this has caused and we're happy to help with your AT&T login, @pkc.


We recommend resetting your AT&T password to login. This will recover and resync your account. 


Let us know if you have already tried this and what happened when you tried to reset your password. We are always here to assist. 


Elmi, AT&T Community Specialist. 

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