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MCS_CT's profile



1 Message

Monday, June 4th, 2018 6:28 PM

Blocked IP address

I have a client who's IP address is blcoked by ATT servers.  Their IP is clean and I cna't find it on any blacklists.  I have emaield (abuse_rbl @ MANY times and nothgin happens.  Please help.  Here is the message I get in the bouncebacks. (wiht the IP removed) #_is_blocked.For assistance forward this email to abuse_rbl @> #SMTP#




Community Support


232.3K Messages

6 years ago

Hi there @MCS_CT,

Thank you for bringing this to our attention via the Community Forums. I completely understand the importance of being able to email a client of yours. It's my pleasure to guide you through the steps to get this fixed. We have a great article which will go over everything you need to know about unblocking a domain. You can also send an email to including the details you have regarding this matter.

I hope this helps! Have a beautiful rest of the day.

Jess, AT&T Community Specialist

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