Contributor
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1 Message
Blocked IP address
I have a client who's IP address is blcoked by ATT servers. Their IP is clean and I cna't find it on any blacklists. I have emaield (abuse_rbl @ abuse-att.net) MANY times and nothgin happens. Please help. Here is the message I get in the bouncebacks. (wiht the IP removed)
ff-ip4-mx-vip1.prodigy.net #
Thanks
Rich
ATTHelp
Community Support
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221.5K Messages
5 years ago
Hi there @MCS_CT,
Thank you for bringing this to our attention via the Community Forums. I completely understand the importance of being able to email a client of yours. It's my pleasure to guide you through the steps to get this fixed. We have a great article which will go over everything you need to know about unblocking a domain. You can also send an email to abuse_rbl@abuse-att.net including the details you have regarding this matter.
I hope this helps! Have a beautiful rest of the day.
Jess, AT&T Community Specialist
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