Protect yourself online
MCASSARA's profile

Contributor

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3 Messages

Tuesday, December 17th, 2019 3:36 AM

BLOCKED DOMAIN

For some reason, my website domain is inaccessible on any ATT services. Both wireless, wired and cell service on the phone. I can access the webpage outside of ATT. Please help! *****

 

[Third party link removed per Guidelines]

New Member

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6 Messages

2 years ago

Did you ever get this fixed?? i'm having the same problem

ATTHelp

Community Support

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207.5K Messages

2 years ago

Hey @msande04, We understand that you're having trouble accessing website. Don't worry, were here to help.

  • What error are you seeing when trying to access website?
  • Does this happen on all browsers?

Please let us know so we can better assist you.

 

Charles, AT&T Community Specialist

New Member

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6 Messages

2 years ago

It's telling me that AT&T is blocking a spam website for my safety

I'm a graphic designer and it's doing this to multiple websites that I've created. 

I need to find out why AT&T is blocking them, how to fix it, and how to prevent it from happening again. 

it only happens on at&t home wifi on all devices and browsers. 

New Member

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6 Messages

2 years ago

When on AT&T wifi on a mobile device safari browser, it simply does not load. when on a computer, it says it's spam

ATTHelp

Community Support

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207.5K Messages

2 years ago

Hey @msandre04,

 

If your seeing a message that state website was blocked for spam. That means the website is known for spam.

  • Have you checked to see if your website have been blacklisted?
  • Your website could be on a blacklist that's the reason AT&T could be blocking your site for you to get that message. 

Please let us know so we cam see what can be done here.

 

Charles, AT&T Community Specialist

New Member

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6 Messages

2 years ago

my site is not blacklisted

New Member

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6 Messages

2 years ago

they have already checked that. 

ATTHelp

Community Support

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207.5K Messages

2 years ago

Thank you for letting us know, @msande04!

 

If possible could you, or someone run a traceroute on an AT&T Network for your site?

 

Have that done and let us know the results!

 

CalebP, AT&T Community Specialist

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