Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
Protect yourself online
kmf_831's profile

New Member

 • 

4 Messages

Mon, Sep 19, 2022 5:49 PM

ATT Smart Home Manager App Device Blocking Error Message.

When I try to block my ATT TV device in the Smart Home Manger, I get the following message:  “This action is not allowed.  In order to provide uninterrupted service, this AT&T device cannot be paused, blocked, or added to a profile”.  Why am I getting this message?  Months ago I was able to block it, but not now.  Did ATT update their Smart Home Manger app to prevent blocking devices like this?  I have no trouble blocking other devices.  If I believe that my ATT TV device is security compromised, I should be able to block it, whether ATT likes it or not.  Answers?

No Responses!
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.