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Community Support

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6.7K Messages

Wednesday, April 19th, 2017 3:12 PM

AT&T Internet and Email Security

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Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your account was affected.   

  

Remember, AT&T will never ask you to send us your personal or account information via email or text message.

 

Free Emails - Wondering if you can keep your email if you cancel? Yes you can! Check out our Can I Keep My Email article. 

 

Internet Parental Controls - Learn what you can do to keep your child's online experience safer

 

Email Troubleshooting - Having trouble with basic function of web mail? A mail client? Check out our Email Troubleshooting article for helpful solutions.


The Internet and Virus Protection - Learn how to Protect Your Computer from security threats like viruses and spyware.

 

Protect your Network - Keep your network safe and make sure no one is using your connection that should not be.

Your Browser - Keep your browser running smoothly by clearing your cookies, cache, and history

Think you were Hacked? - Recover your now account and learn how prevent future attacks.

SPAM - Getting email from people you do not know or just want to block a contact? Check out what you can do to stop spam!.

 

Fraudulent Emails - Did you get an email from us and not sure to it's authenticity? Learn how to spot and report them

 

Fraud & Security - Have a fraud concern? Check our Fraud & Security Resources to learn what you can do to keep not only your AT&T account safe, but others you may have. 

  

ChrisZ, AT&T Community Specialist 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

1 Attachment

Community Support

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2.7K Messages

7 years ago

Hi @Margareth,

 

Sorry to read about the spamming issue you are running into. I merged your post into our AT&T Internet and Email Security hub. You will find some great information on how to address this and secure your email. 

 

ChrisZ, AT&T Community Specialist 

Teacher

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4 Messages

7 years ago

Spamming bots crawl the mail ids that you had been using for logging into some site. Its better not to use your official mail id for all these casual logins. Make a different mail id for this. for future, unsubscribe from these mail senders. AT&T has to do nothing with it. They have no authority to check all your mails. your firewall might obstruct malwares if any in such mails. but if the content is safe, it is delivered to you for sure.

Contributor

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1 Message

6 years ago

I need to reinstall McAfee thru ATT

Community Support

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2.7K Messages

6 years ago

Hi @ndevilbiss,

 

I moved your post to our security thread. Click on the virus protection link and you will be guided to a page to download McAfee.

 

If you have other questions or concerns, feel free to search the forums  using the search bar above. There are a lot great solutions posted by our ACE's, community uses, and community specialist.

 

ChirsZ, AT&T Community Specialist  

Community Support

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232.1K Messages

6 years ago

@ndevilbiss, http://go.att.com/733c76b7 has more information and details on how to download McAfee. Please click HERE to provide us with your account information if you need further assistance.


-EricG AT&T Community Specialist.

Community Support

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232.1K Messages

6 years ago

@ndevilbiss, http://go.att.com/375d7db5 has more information and details on how to download McAfee. Please click HERE to provide us with your account information if you need further assistance.


 

-EricG AT&T Community Specialist.

Contributor

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1 Message

6 years ago

Does AT&T automatically have a security for internet 

Contributor

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2 Messages

6 years ago

can att do anything about this?

Contributor

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1 Message

6 years ago

Can't receive any Emails , WHY

Contributor

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1 Message

6 years ago

How do I update my wifi password?

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