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Community Support

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6.7K Messages

Wed, Apr 19, 2017 3:12 PM

AT&T Internet and Email Security

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Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your account was affected.   

  

Remember, AT&T will never ask you to send us your personal or account information via email or text message.

 

Free Emails - Wondering if you can keep your email if you cancel? Yes you can! Check out our Can I Keep My Email article. 

 

Internet Parental Controls - Learn what you can do to keep your child's online experience safer

 

Email Troubleshooting - Having trouble with basic function of web mail? A mail client? Check out our Email Troubleshooting article for helpful solutions.


The Internet and Virus Protection - Learn how to Protect Your Computer from security threats like viruses and spyware.

 

Protect your Network - Keep your network safe and make sure no one is using your connection that should not be.

Your Browser - Keep your browser running smoothly by clearing your cookies, cache, and history

Think you were Hacked? - Recover your now account and learn how prevent future attacks.

SPAM - Getting email from people you do not know or just want to block a contact? Check out what you can do to stop spam!.

 

Fraudulent Emails - Did you get an email from us and not sure to it's authenticity? Learn how to spot and report them

 

Fraud & Security - Have a fraud concern? Check our Fraud & Security Resources to learn what you can do to keep not only your AT&T account safe, but others you may have. 

  

ChrisZ, AT&T Community Specialist 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

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Community Support

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6.7K Messages

6 years ago

Have you been Hacked? Think you have a virus? Have a security concern? Check out our links above to learn how to address you concern! 

 

Thanks

ATTJohnCS, AT&T Community Specialist

(edited)

Contributor

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1 Message

6 years ago

 

received call of winning a prize and i gave out my email address before i realized it may be a "hacker" or scam. How do handle this error?  Should i change my email address? 

skrypon

Teacher

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18 Messages

5 years ago

got the same problem. Please help!

Tutor

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5 Messages

5 years ago

people r sending   me email to: norm.eagle@sbcglobal.net I can not get it or open it.  what is wrong?

Tutor

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5 Messages

5 years ago

Has anyone seen my reply?

Tutor

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5 Messages

5 years ago

what is a tag?

Tutor

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5 Messages

5 years ago

why?

Tutor

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5 Messages

5 years ago

kudos

Contributor

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1 Message

5 years ago

i belive i was hacked through my  phone email i was sent a link that looked like att  asking me to  re register my account info  so i did it asked for passwords  & i gave  next day my email was hacked all  contacts where sent  several emails  which i saw in my sent file  asking did they  get my email ? i was told a 2 nd email was sent to all contacts later asking to help me  with money i was stranded in phillipines ? this came from another  account  not mine  i was told by my contacts. Ihave change  my passswords on email & facebook  but the  new emails are still going direct to trash  ??? can i  switch it  back 

Tutor

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6 Messages

5 years ago

Hello buds.

Spam mails occupying my official mail inbox. I am afraid my mail id has been compromised. Can AT&T filter out those ids or do I have to take some step for it? The list of such mails are multi[plying every other day. help please

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