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nbrown4296's profile

New Member

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2 Messages

Fri, Jul 22, 2022 12:49 AM

AT&T Fraud Department Fax Unavailability

Hello I've tried to fax documents regarding an ongoing investigation to the AT&T Fraud Department using several different online fax services and each one has failed using the number that was given to me (704-510-6998). Is this the correct and most up-to-date fax number? Each service has given me a error along the lines of "No fax tone detected"

ATTHelp

Community Support

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204.1K Messages

5 months ago

Hi, nbrown4296, thank you for reaching out about your fraud case.

 

To make sure that you get the correct fax number, we suggest calling the Global Fraud Management team at 888-471-4576.

 

If you need assistance with anything else, feel free to reach back out.

 

Thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

New Member

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2 Messages

5 months ago

In case anyone comes across this, I was told they very recently stopped using their fax for sending in documents related to fraud and instead have a website where you can upload documents rather than mailing them in.

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