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New Member

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2 Messages

Tue, May 12, 2020 7:22 PM

AT&T email - "Restore and Upgrade"

I received an email from AT&T Support Service <[email scrubbed]> that reads as follows:

Dear User

We recently upgraded our Server to 500 GB inbox space. Please login to your user account to validate mail storage your outgoing mails won't be delivered by our server unless your email account is confirmed. Please click on Restore and Upgrade below to restore your email access

Restore and Upgrade

Warning: Failure to comply within 24hrs might lead to permanent deactivation.

© 2020 AT&T Mail and its licensor. All rights reserved.

The punctuation and syntax are a bit strange and it appears that it may be a phishing scam. Is this a legitimate email that I am required to respond to?

Accepted Solution

Official Solution

Transponder

ACE - Scholar

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465 Messages

2年前

Good for you that you spotted the scam. I'm sure many people fell for this.

Constructive

Employee

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28.7K Messages

@Transponder looks like they changed it up a bit

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Transponder

ACE - Scholar

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465 Messages

Changed what up a bit?

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

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28.7K Messages

the wording onthescamemails

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

@Transponder OK, thanks, glad I deleted it without taking any action! Thanks for the confirmation.

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