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supermex2019's profile

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Saturday, April 13th, 2019 2:14 PM

att access id

why do i have to create an att access id? I have always been able to log in to some of my roku apps just by using my direct tv password. Now some of my apps will not permit me to log in unless I have an att access id. I can still log in to direct using the old way and don't want to switch, ive tried other apps and they do not ask for an att access id...Just this one that is fox sports is locking me out....

any ideas?....

thank you..

april 2019 posting

Accepted Solution

Official Solution

Community Support

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229.9K Messages

5 years ago

Hi @supermex2019

 

We're happy to explain the AT&T user ID requirement for you! Now that DirecTV is part of AT&T, we established user ID's to making signing in easier for our customers who have both services. Now instead of having two separate sign in options for AT&T and DirecTV, there's just one! Once you create your user ID, you can sign in to all devices with just one ID and password.

 

If you have any other questions, let us know!

 

Aminah, AT&T Community Specialist

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