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rl8611's profile

Contributor

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1 Message

Sat, Sep 14, 2019 10:12 PM

Anyone know if this is legit?

Anyone know if this is legit?

 

Your account has been held for your protection.
Please log on here now https://digitallocker.att.net and follow the instruction.
If you fail to do this, Your account will be permanent blocked.

Thank You

AT&T

Please do not reply to this message. Mail sent to this address cannot be answered.

 

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Accepted Solution

Official Solution

Community Support

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2.7K Messages

2 years ago

Hi all,

 

This is a site we used to use but no longer. If you have used it to sign in, please go to www.att.com, sign in to your account and change your password and security questions: https://www.att.com/support/article/email-support/KM1022829

 

Please check out our Identity Scam: Phishing Emails for more information: https://www.att.com/support/article/email-support/KM1022829

 

ChrisZ, AT&T Community Specialist

 

 

(edited)

_xyzzy_

Expert

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15K Messages

3 years ago

No.  Don't think so. 

 

When you see a compressed url like that one has (mouse over but don't click the link and your browser should should you what link it will use somewhere, e.g., status bar, url bar, etc.), in this case it's tinyurl.com/yyuvau9m, you can stick it in a site like checkshorturl and will show you the expanded actual URL and a picture of the corresponding webpage.  That tinyurl is actually for a place called avatarmediaproductions.com and it looks like a fake att page with a login dialog to steal your password.

 

So just trash it.

New Member

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3 Messages

2 years ago

My husband suddenly cannot log into his sbcglobal.net email from his main desktop computer.  I have tried different ways with the currently page, with yahoo.com.  Found the digitallocker sign in and thought it was going to work but the page kept fighting between "signin.att.com" & "cprodmas.att.com" - you can see the load start then stop, eventually get white page with Unknown Destination at the top.  

 

Here the kicker, I can log into his email from 3 other laptops but not this one computer, so for now he has to grab his laptop and read mail on that but has information on his desktop he needs to email to clients.   Any theories?  have tried different browsers, clearing cache etc.  I am thinking he might have some program specific to the desktop that interfers with the page loading but really don't know where to go from here.  Any suggestions?  Maybe time to leave sbcglobal.net perhaps.  

Note: This comment was created from a merged conversation originally titled The new login for sbcglobal.net accounts, https://digitallocker.att.net, won't load
ATTHelp

Community Support

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204K Messages

Hello@janet_benaquisto

 

digitallocker is no longer a valid site with AT&T. For AT&T email access you will want to use Currently.com.

 

In addition to the items below, you will want to change your email password and questions as mentioned in the accepted solution.

 

Because you mentioned that this was the only device having this issue we will first want to touch on some “housekeeping” items.

  • Verify that your browser accepts cookies. Then, clear your cookies and cache. You’ll find this info in your browser's Preferences, Settings, or Options menu
  • Enable JavaScript, and make sure it’s up to date. You’ll find it in your browser settings or options
  • Disable browser tools or add-ons to see if they’re causing issues with email access
  • Enable Adobe Flash Player, and make sure it’s up to date
  • Check your firewall, antivirus, and anti-spyware settings. Sometimes they conflict with email and web browsers. Disable them one at a time and try accessing your email. Don't forget to turn them back on once you know they aren’t causing the issue
  • Reset the device
  • Make sure you are not using any saved login information

For your protection, we may lock your account after too many sign-in attempts. To troubleshoot this sign in issue we will either have to wait a full 24 hours or reset your password.

 

If you experience the same issues after following the above steps we recommend vising our email support page.

 

We hope this helps @janet_benaquisto, please let us know if we can be of any further assistance.

 

@KaneB, AT&T Community Specialist

(edited)

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New Member

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3 Messages

2 years ago

Not sure why you closed this and didn't allow me to comment back.  The simpler solution was going to a new browser.  There must be some add on in his Chrome that was blocking but after spending over 3 hrs and not really tech enough to do any of your suggestions, the page that said to use digital locker had the best solution - use Firefox or Safari!!! and that worked with the old yahoo login.  

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