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New Member

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2 Messages

Fri, Jan 8, 2021 3:23 AM

Adding sbcglobal.net mailbox to iPhone7

I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same password as that linked to my email account. It then takes me to the second page, where I click on the “POP” tab at the top, then I add the name, email address, and description followed by the Host Name of “inbound att.net”,  my user name (which is the same as my email address), with my email address password. I followed this by changing the outbound server to “outbound.att. net”, followed by my user name and password,  and I get the message “Cannot Connect using SSL”. I try to set it up the account without SSL, and I get the message POP Server “imap.mail.att.net” not responding. Can you tell me what I can do to get my sbcglobal.net mailbox added to my iPhone? Thank you, Michele

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.3K Messages

2 y مضت

We're here to help with your email, @missysjohnson.

 

 

Are you able to log into your email using a web browser? 

 

  • Due to enhanced security of AT&T Mail. You’ll have to use either OAuth or a secure mail key to get your email through an app.
  • We also have more information on how to troubleshoot your email. Scroll down to the 3rd party mailbox section to troubleshoot your email app. We also recommend 

 

Try this and let us know if this helps or if you have any other questions or concerns. 

 

 

Elmi, AT&T Community Specialist.

New Member

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2 Messages

2 y مضت

Thank you for your explanation and your links on how to get a secure mail key. My email address is now showing up on my iPhone! Michele

ATTHelp

Community Support

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200.3K Messages

2 y مضت

@missysjohnson.

 

 

Glad we could help resolve your issue. Feel free to reach back out with any other questions or concerns. 

 

 

Thank you for reaching out to the AT&T Community and Forums team.

 

 

Elmi, AT&T Community Specialist.

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