accessing AT&T email

HI @IvaProblem, 

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I don't know whether my email is thru AT&T or Yahoo.

What do you see in the upper left of the webmail? Does it just say yahoo or is there a att globe icon in front of the "yahoo".  If the globe icon is there then you are in the att/yahoo webmail as opposed to the yahoo webmail.

As for the login problems you might try changing your password to see if that fixes the problem.  If it doesn't I suggest just calling the Digital Assistance Center (877-273-2728).  Apparently the ATTCares folks don't talk to one another and don't realize that problem is not unique to you and is happening to a number of others based on threads posted in these forums. 

Hi _xyzzy_,

Thank you for answering my question so quickly.  Unfortunately, nothing I did solved my problem.  I read everything suggested, and tried everything but changing my password.  I was confused by the amount of things to try.  I didn't understand some of what the articles referred to, and I didn't change my password because the procedure was so involved.  Today I changed my 'start page' to:  https://start.att.net, and guess what … it works!  I end up at that page when starting the internet, sign in ONCE, and get forwarded right to my mail which is on https://mail.yahoo.com/d/folders/1?.partner=sbc .  I don't know if this is right or not, but it's where I want to be and how I want to get there, so I'm good.

Thanks again for your time.

IvaProblem

I changed my 'start page' to:  https://start.att.net

I have to believe that was just a coincidence unless you have something weird going on with your browser.  Why?  Because if you use http://start.att.net instead of https://start.att.net the page will still come up from the https url as if it is redirected there.  At least that is what I see happen when I try this on my Firefox browser (also see it in Chrome too).  The same beahvior happens with the http://mail.yahoo.com/d/folders/1?.partner=sbc url.  So why did you bold the att.net portion of the url?  What were you using before?

Hi,  I guess I don't understand what you're saying … "if you use http://start.att.net instead of https://start.att.net …".  I did use https.  

I changed it from 'https://att.net'.

I didn't bold anything.  When I  finished my reply, a message appeared saying an HTML had been deleted because it was not a real one.  Then the bold part appeared.  I tried to remember what 'HTML'  was deleted, and I couldn't remember any other one I had there.

Hi again,

When I tried to send my previous note to you, it didn't go through and the message came up again.  It said correct the highlighted area and then mentioned the HTML part I mentioned in my prior reply.  There wasn't any 'highlighted area' so I just hit reply again and that time it was a 'Success'.

Bizarre to say the least.