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31 Messages

Fri, Jan 2, 2015 11:38 PM

99999 Error Code when trying to Access Contacts or Import Contacts

I have had nothing but trouble with ATT/Yahoo Mail lately.  I can no longer access my Bellsouth E-mail after talking to Support twice in 2 weeks and changing the password twice and a promise of a call back withing an hour (3 days ago).  So, I created a new sub-account with a new E-mail address.  Now I cannot access my contacts or import contacts from 2 other E-mails that I have through other companies.  I get a 99999 error code.  I troubleshooted and did everything that it said to do to fix the problem, but I still have it.  I am totally frustrated.  


Former Employee


4.9K Messages


Hello, janetec!


Thanks for posting. I'm sorry to hear you're getting this error code. We would be happy to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief description of the issue.


You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns. Once again, I apologize for the frustration and inconvenience.




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