100 mbps to modem, 32 max from modem. Comedy of errors.
I've been with ATT for over 10 yrs happily but this is a classic.
I called to get a rate reduction and was offered a promo for $50- less a month and double internet speed (45mbps) which required a new modem. Fine.
Saturday they show up. Lines were great but required updated line and had to run cable accross my back yard. Fine. Realized the modem I had was adequate but changed it out anyways.
No service (Saturday Night, party about to happen etc.). Had to order an outside tech to come.
Sunday (8:00 a.m.) another tech shows up. Changed out the cards at the node and got it working but with just 22 mpbs at the highest but up an running.
Tuesday, inside tech shows up. Tweeked the channels through the i.p. address and got a little better. Changed the modem. Same result. Changed back to the original style modem (more reliable), same result.
The ? is that I have 100 mbps going into the modem but at most I get 32 mbps from it hard line or wireless. Nothing on or near to interfere. ATT cannot figure it out and it's been forwarded to their engineering team....
Any ideas out there?
And by the way.... line still laying in yard!!!!!!!!!!!!
P.s. all techs were awesome. This is just frustrating.