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Wed, Jul 28, 2021 1:16 AM

Xbox one

I am trying to set up my son's Xbox one but I'm having a problem connecting it to my wireless network. My router is a NVG510. Do I need to uprage my route in order for it to work?


Community Support


172.6K Messages

3 m ago

Let's get your son's Xbox working, @Pr8thr_910


What internet service do you have? Some of our plans may not be as well suited for gaming due to the higher bandwidth use.


Before you look into getting an upgrade, you may want to try some troubleshooting steps to see if it's a technical issue first. 


You'll want to power cycle your Gateway by unplugging the power cord for 30 seconds before reconnecting it. 


Please let us know if that helps!


Raiden, AT&T Community Specialist 

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