Tutor
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7 Messages
Why am I being charged the same price for half the speed after a move?
I moved. Tech downgraded my internet speed from 50 to 25 because he couldn't get 50 to work. ATT is now charging me the same amount for half the speed. Not what I signed up for. Reached out to ATT Cares on Twitter and this was the response... Nothing
Thank you for providing us with your account number, Matt. Please remain patient as we take a closer look into your options for lowering the price of your internet service. We'll get back with you shortly! ^SeanF
Mar 26
Matt
Bump. Anything happening here?
Matt
Day 2 - Still waiting
Matt
Day 2.5 😫 - What was that cancellation number
ATTHelp
Community Support
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207.6K Messages
5 years ago
Hello @Mzollman,
Thank you so much for reaching out to us in regards to the billing concern! I would be more than happy to provide additional assistance with this!
I am sorry to hear you have not received a response back. We certainly strive to provide our customers with an effortless experience, and I will ensure it is what you get. I have sent a private message to your Forum’s Inbox where we can continue working to resolve your concern. Please keep an eye out!
I hope you have a wonderful day!
Nicole, AT&T Community Specialist
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athman8
Tutor
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7 Messages
5 years ago
"May the force be with you" is a strange thing to say to someone, because there's a never a moment when forces aren't. Forces are the hidden power behind everything that happens in our world—and beyond. Forces make your heart race and your lungs pump; they swing the planets round the Sun and bind atoms tight. Think of anything, absolutely anything, that's going on in the universe right now, and you can guarantee that somewhere, somehow forces are responsible.
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