WHEN WILL THE DETROIT AREA INTERNET ISSUES END
So I’ve had an outage in the 48237 zip code for home phone and internet for about a week now. I keep getting the same (Edited per community guidelines) over the phone saying they’re working on it daily, and on one update page, it says no outage. On the other page, it’ll say outage since 8/14. Mind you there was a storm that knocked out a lot of people’s power and phone lines, but still.
I can’t take this crap anymore! We pay tons of money to these ISPs just to be given the run around over the phone! I’ve spent 4 hours on the phone trying to get an ETA as to when service will be back up.
this needs to be resolved ASAP. You can’t do squat without internet! And it’s not like a MiFi device will be reimbursed for or even be sufficient for my needs