Uverse Internet with Directv NOW and data caps.
I recently switched from Uverse tv to Directv Now. I planned on keeping Uverse internet in order to stream Directv Now. When I called ATT in order to drop Uverse tv I told the rep that I had Directv Now. The rep recommended that I upgrade my internet plan in order to have a better experience with Directv Now. So I made a plan upgrade however the rep made no mention of the fact that since I would no longer have Uverse tv that my internet would have a data cap of 1tb. So in April I received an email from ATT saying that I went over my 1tb of data. So for the next few days I viewed my data usage everyday and I noticed that the usage was from watching Directv NOW. Interesting thing about that is I chatted with a rep that told me that Directv NOW would not count against my allotted data. So When I realized it was actually being counted against my data amounts I called and spoke with a rep this time I was told that watching Directv Now did count against my data amounts and that if I viewed Directv NOW using my mobile device it would not count against data amounts ( I have unlimited cell data however I am not sitting at home watching movies/ tv on a cell phone....why buy a tv if that's the case). None of ATT Uverse Internet plans offer unlimited data you have to have Directv or Uverse tv if you don't then its 1tb of data or you can pay an extra $30 per month for unlimited data. If you are given unlimited data for the other tv services they offer then they should do the same for Directv NOW. For example since I have unlimited data on my cellphone I have free HBO on Directv NOW just like they offered me when I had Uverse tv therefore unlimited home internet data should be offered free to all Directv NOW customers just like it is for Uverse tv and Directv satellite customers. The way things stand ATT will lose me as an internet customer since I do have the option of other service providers in my area.