Get superfast AT&T Fiber internet
spookylady1031's profile

New Member

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1 Message

Friday, January 20th, 2023 4:11 AM

Upgrade us to Fiber Optics

I've had at&t internet for 2 yrs now and my speed is 3.0mps download, and 2.3 upload. Sadly that is a $74.99/monthly plan which is sad. That's not even enough to watch TV. Anyone else have this sad problem in their area. When I call them all they say is they put in an order to have it brought to my area. I've called over 20 times over 2 years and still nothing. They would get more customers if they actual offered high speed internet everywhere!! Yes is uneducated hillbillies in the backwoods deserve high speed internet for our new found fangled puter thingys. Please fix our high speed at&t!!!

ACE - Sage

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116K Messages

1 year ago

This is a customer populated community and you have posted in the cell phone forum, (moving...) this is an internet question, which would be better addressed at your local AT&T store to see if your location is eligible for fiber. Otherwise you need to look for a different service provider who may be offers cable internet in your area

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Community Support

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229.7K Messages

1 year ago

Hello spookylady1031. We understand how important it is to have faster internet speeds at home.

 

We recommend using our internet availability tool to find out if you may have options for faster internet  in your area.

 

If you live in a rural area where houses are miles apart. Consider AT&T Fixed Wireless - a solution for rural areas.

 

Additionally, we are continually expanding our fiber footprint to more households every day. While we do not have exact dates for when Fiber may be in your area, you may sign up for a notification if it does become available in the future. We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.

 

Here are some reasons why Fiber may not be available in your area:

  1. Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service but your home cannot.  
  2. Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. As above, this could mean a neighbor may have it but service was not expanded to your home. We do not have information if or when it will be.
  3. The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent. 
  4. Another competitor services the area - This happens from time to time but it does not mean all services are not available to you. 

 

Please let us know if this helps!

 

Tanatswa, AT&T Community Specialist

Former Employee

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22K Messages

1 year ago

3M Internet will allow a single device to watch Netflix in Standard Definition, only needs about 1.5 to 2.

Area to me means zip code, there is likely fiber in your zip code but not everyone will receive the upgrade. In fact by 2026 only 50% of estimated 60+ million hardwired Uverse platform will have the fiber option. (30+ million).

If desiring faster speeds and not willing to relocate, you will need to consider your other options which may include local cable company, a cellular hotspot or even satellite internet.

https://broadbandnow.com/

https://www.satelliteinternet.com

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