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jcb2354's profile



2 Messages

Mon, Mar 23, 2020 4:17 PM

upgrade service?

When I started using ATT internet many years ago internet 12 was the best they had in my neighborhood. Now that I will be teaching from home it won't provide the bandwidth I need. I need to upgrade but cannot get hold of anyone to check if more speed is available in my area. Any ideas on how to get hold of ATT? (I have been on hold on the telephone 3 times for over 1.5 hours each time)


Community Support


172.4K Messages

2 y ago

Hey @jcb2354,


We'd like to help you with getting an upgrade. Here are ways to check for Internet availability in your area, and ways for us to bring Internet to you. Here you can make a request to bring Fiber to your area.


Let us know if this helps.



Max, AT&T Community Specialist

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